Dispute Resolution

Should the Player at any time feel dissatisfied with our products/services or feel in any way that we have not lived up to their expectations, they may send a complaint to support@newwavepoker.com with the word 'complaint' in the subject. The complaint will be passed immediately on to our management. We will handle your complaint in the shortest possible time.

You accept and agree that our records shall govern any dispute with respect to the Services and our decision with respect to any complaint and/or dispute is final and binding.

Players have the right to bring unresolved disputes to Gaming Services Provider N.V by clicking here.