Responsible Gaming

New Wave Poker is dedicated to providing its members with a responsible gaming environment. Not only is it our mission to provide our members with the most entertaining poker experience but it is also our duty to help prevent compulsive usage of and underage access to our gaming products.

The Company does not allow anyone under the age of 18 to play poker games on New Wave Poker. It is an offense for minors to participate in gambling activity.

Our poker room is not designed to attract children or adolescents. We reserve the right to request proof of age from any customer and may suspend an account until adequate verification is received.

Nevertheless, we recognize that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programs.

Below are links to some such providers and software:

CyberPatrol GamBlock NetNanny

Tips for Parents:

• Do not leave children unattended near your computer when the poker software is running. You must take special care to ensure that they do not access our services via your devices.
• Protect your gambling programs with password access.
• Do not allow persons under 18 to participate in any gambling activity.
• Keep your username, password and deposit method details out of the reach of children.
• Educate your children about the legality and the potential damage of underage gambling.
• Limit the length of time your children spend online.
• Take particular care regarding the use by minors of facilities such as mobile devices.

Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with us, please notify our support at support@newwavepoker.com.

We help you play responsibly

Gambling can be entertaining, but losing is a part of the game and you must be prepared for it. Therefore, you should play responsibly and not risk money that you can’t afford to lose. Gambling can also be addictive and make you lose the perspective of time and money. We want all your gaming experiences to be as positive as possible, even if you lose.

Tips for Responsible Gaming

• Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
• Gambling is a game of chance. There are no formulas that guarantee winnings.
• Make sure that the decision to gamble is your choice.
• Never try to chase your losses.
• Check the amounts you spend on a regular basis in the Cashier.
• Make sure you know the rules of the games you play.

Self-Exclusion

New Wave Poker is wholly committed to providing our players with a responsible gaming environment.

You have the option to self-exclude yourself from New Wave Poker any time you wish from the Responsible Gaming menu in the app. Once you choose to self-exclude yourself, you will be automatically logged out immediately and will not be able to access your account until your self-exclusion period is ended.

To “self-exclude” means that you will not be able to log in or access any part of NewWavePoker for the duration of the period.

You can opt for a self-exclusion period of any of the following durations from in the app:

• One week
• One month

For any custom period of self-exclusion including permanent self-exclusion, please email support@newwavepoker.com where we will assist you as promptly as possible.

Please note that if you permanently exclude yourself from New Wave Poker, you are not permitted to create any additional accounts on New Wave Poker. Creating additional New Wave Poker accounts or any actions/attempts to circumvent your exclusion will result in the closure of the account(s) and possible forfeiture of any associated balance(s).

If you are unsure about requesting self-exclusion, ask yourself the four questions below:

• Is gaming interfering with your work or other responsibilities?
• Are you trying to make up for prior gaming losses?
• Are you recovering from an addictive disorder?
• Do you play under the influence of alcohol or other influences?

If your answer is yes to at least one of them, we recommend that you request self-exclusion and seek professional help from institutions listed below.

Advice and Help from Independent Organizations

if you suspect that you may have a gambling problem, you can seek professional help from the following organizations:

GamCare Gambling Therapy Gamblers Anonymous